Welcome to urolek.online! To ensure you understand our shipping policy, the following details our domestic shipping, logistics partners, and import/export standards.
- Domestic Shipping Time
Standard Delivery: Orders within the United States typically arrive within 3-7 business days (Monday to Friday, excluding holidays).
Expedited Delivery: Expedited service is available in some areas, with delivery within 1-3 business days. This option can be selected at checkout.
Order Processing Time: Orders are shipped within 1-2 business days after order confirmation.
Holidays and Uncontrollable Factors: Delivery times may be extended due to weather, natural disasters, peak shipping seasons, or other force majeure events. The company is not liable for delays but will endeavor to provide logistics updates. - Domestic Shipping Partners
To ensure fast and secure delivery to our customers, we partner with the following logistics companies:
UPS
FedEx
USPS
DHL (for specific expedited orders only)
Logistics Tracking
After each order is shipped, you will receive a confirmation email containing a tracking number.
Click the tracking link to view the shipping status in real time. - Import and Export Standards and Notes
Orders must comply with relevant import and export regulations, including:
US Customs and Export Administration Regulations (EAR)
Destination country import policies and taxes
All export orders may incur additional customs duties, import taxes, or handling fees, which are the responsibility of the buyer.
Export orders may experience extended delivery times due to customs inspections or logistics delays. The company will provide assistance but is not liable for additional costs or delays. - Special Shipping Instructions
Large or Overweight Items: Some tent sets or combination products may require special shipping, and delivery costs will be calculated separately.
Address Changes: If you need to change your shipping address after the order has been shipped, please contact customer service immediately. Changes may not be possible if the package is already in transit.